Key Takeaways:
- Roadrunner Auto Transport is a licensed, bonded, and insured car shipping broker.
- They offer affordable prices and a variety of shipping options.
- Customer reviews mention concerns about customer support and carrier scheduling issues.
- It’s recommended to compare quotes and consider alternatives like Montway Auto Transport and Sherpa Auto Transport.
- Thorough research and reading customer reviews are crucial when choosing a car shipping provider.
Roadrunner Auto Transport Reputation and Ratings
Roadrunner Auto Transport is a top choice for shipping cars. They’re known for good service and prices. Customers rate them at 7.3 out of 10, showing they’re a trusted brand. Some complaints are about poor customer care and late pickup issues. Roadrunner Auto Transport takes these issues seriously to improve. But, these issues don’t affect many customers. Most people praise them for their great service, fair prices, and safe car handling.“I shipped my car with Roadrunner Auto Transport, and I was impressed with their service. They provided excellent communication throughout the process and ensured my car arrived safely. I highly recommend their services.” – Jessica S.Roadrunner Auto Transport listens to feedback and keeps improving. They care a lot about customer happiness and want shipping cars to be easy for everyone.
Customer Ratings Breakdown
| Rating Category | Average Rating |
|---|---|
| Customer Support | 7.5 |
| Carrier Reliability | 7.2 |
| Pricing | 6.9 |
| Delivery Time | 7.0 |
Roadrunner Auto Transport Pricing and Services
Roadrunner Auto Transport offers reliable car shipping services at competitive prices. When you ask for a quote, we provide an estimate for your specific needs. For a 1,588-mile journey in an open carrier, it’s about $1,095. This price makes it easy for you to move your vehicles without spending too much. You can pick from different ways to ship with Roadrunner Auto Transport. You have choices like open transport and enclosed. This lets you choose what fits your budget and needs. Choosing open transport saves money, while enclosed keeps your car safer. With us, you get your car picked up and dropped off right where you need it. This avoids you having to get extra rides to and from the depots. We also give you the choice to follow along with your car with real-time tracking. Watching your car as it travels helps you feel secure about its location. If you need to ship to places like Hawaii or the Caribbean, we can help with that too. Our services reach beyond the mainland USA to popular island destinations.Roadrunner Auto Transport Process and Coverage
Roadrunner Auto Transport helps connect people with carriers. You start by giving info about your vehicle and where it’s going. You get a quote after that. Then, you can pick when the car will be picked up or dropped off. This makes things easy for you. Roadrunner Auto Transport gives you basic protection for your car as it’s being moved. It covers damage during the trip. Plus, you can pack 100 pounds in the car’s trunk. Not many companies let you do that. This makes them special.The Roadrunner Auto Transport Process:
- Provide vehicle and shipment details
- Receive a quote
- Discuss pickup and drop-off dates
- Prepare vehicle for transport
- Hand over the vehicle to the carrier
- Track the shipment in real-time
- Receive the vehicle at the destination
Roadrunner Auto Transport Customer Reviews
Customer reviews are key in checking how good and safe a service is. This goes for car shipping, too. Roadrunner Auto Transport’s feedback is mixed. Customers share both good and bad points.Positive Reviews Highlight Convenient Scheduling and Real-Time Tracking
Even though many reviews are not great, some are positive. These customers talk about how easy it is to make schedules. They also like the system that tracks their cars in real-time.“I had a great experience with Roadrunner Auto Transport. The scheduling was easy, and I could track my car all the way. I recommend them highly.” – Alex JohnsonReviews from customers like Alex Johnson show Roadrunner Auto Transport in a good light. They praise the ease of use and the trustworthiness of the tracking.
Customer Complaints Focus on Customer Service and Carrier Availability
But, there are more bad reviews than good ones. People are often not happy with the service or finding a carrier. They find it hard to talk to someone at Roadrunner. Getting quick responses to questions is a problem. Also, some find it tough to get a carrier when they need one. Remember, these bad reviews are from some customers. They might not speak for everyone who has used Roadrunner Auto Transport.Better Business Bureau (BBB) Rating and Complaints
The BBB lets customers give feedback and share concerns. Roadrunner Auto Transport’s BBB rating is 1.5 stars out of 5. They have addressed 44 complaints in the last year. The image shows BBB reviews about Roadrunner Auto Transport. It captures what many customers think of the service. Though the bad reviews are worrying, both positive and negative feedback is needed. It helps to understand a car shipping company’s reputation and trustworthiness.Alternatives to Roadrunner Auto Transport
Looking for other car shipping options besides Roadrunner Auto Transport? You might want to check out Montway Auto Transport and Sherpa Auto Transport. Both are good in the business. Montway Auto Transport has won Editor’s Choice. They have great services that won’t drain your wallet. With lots of experience and a big carrier network, shipping is simple and quick. Sherpa Auto Transport is known for making things easy and worry-free. They promise clear, fixed prices. This avoids any surprises with your money. Checking out other car shipping companies is wise. These choices offer good prices and many services. So, you can find what works for you.Roadrunner Auto Transport Customer Testimonials
Some people like Roadrunner Auto Transport. They say good things about the company. They praise the fair prices and good care of vehicles.“Roadrunner Auto Transport was great. They were on time and careful with my car. The price was good too. I recommend them.” – Jessica Williams
“I was worried about my vintage car but they did a great job. They know how to handle old cars well. My car came back perfect. I will use them again.” – Michael ThompsonBut, not everyone is happy with the service. It’s smart to look at all the feedback. Doing so helps you understand if they are a good pick for you.
Customer Satisfaction Rating: 3.5/5
| Positive Aspects | Negative Aspects |
|---|---|
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Conclusion – Is Roadrunner Auto Transport Legit?
Roadrunner Auto Transport is deemed a true shipping broker. They offer many services at good prices. But, keep in mind the concerns from some bad customer reviews about their trust and help. It’s smart to look at prices from different shipping companies, like Montway Auto Transport and Sherpa Auto Transport. This helps you see the costs and how well they’re seen. Also, checking reviews gives you a view of other people’s experiences. Remember, picking a car shipping service means caring about trust and happy customers. Even if Roadrunner Auto Transport is good in some ways, think about the good and bad. Find all the info you need. Then, pick the best car shipping fit for you and what you want.Is Roadrunner Auto Transport as Reliable as Sherpa Auto Transport?
When comparing the legitimacy review of Roadrunner Auto Transport and Sherpa Auto Transport, it’s important to consider the reliability of both companies. While Roadrunner Auto Transport is known for its efficient service and competitive pricing, Sherpa Auto Transport also has a strong reputation for delivering vehicles safely and on time.
FAQ
Is Roadrunner Auto Transport a legitimate company?
Yes, Roadrunner Auto Transport is a fully licensed, bonded, and insured car shipping broker.
What is the reputation of Roadrunner Auto Transport?
It has a 7.3 out of 10 reputation from customer reviews and ratings.
What services does Roadrunner Auto Transport offer?
They provide open and enclosed car transport, door-to-door service, and ship to Hawaii and the Caribbean.
How much does Roadrunner Auto Transport charge for car shipping?
Shipping a car 1,588 miles with them costs about $1,095. Yet, prices might change.
How does Roadrunner Auto Transport handle the shipping process?
They are a broker who links clients with shipping carriers. Give your car’s start and end spots, year, make, and model for a quote.
What does Roadrunner Auto Transport’s coverage include?
They offer basic liability coverage. Clients can put up to 100 pounds in their car’s trunk during shipping.
What do customer reviews say about Roadrunner Auto Transport?
Opinions on Roadrunner Auto Transport are mixed. Some had issues with customer support and scheduling.
Are there any alternatives to Roadrunner Auto Transport?
Yes, look into Montway Auto Transport and Sherpa Auto Transport. They offer good rates and service.
Are there any positive customer testimonials for Roadrunner Auto Transport?
Indeed, some are happy with their service. They liked Roadrunner Auto Transport’s fair prices and how they treat cars during shipping.
Should I consider Roadrunner Auto Transport as a car shipping provider?
They are a valid choice with good prices. Yet, it’s wise to check all reviews and options first.
How does Roadrunner Auto Transport handle the shipping process?
They are a broker who links clients with shipping carriers. Give your car’s start and end spots, year, make, and model for a quote.
What does Roadrunner Auto Transport’s coverage include?
They offer basic liability coverage. Clients can put up to 100 pounds in their car’s trunk during shipping.
What do customer reviews say about Roadrunner Auto Transport?
Opinions on Roadrunner Auto Transport are mixed. Some had issues with customer support and scheduling.
Are there any alternatives to Roadrunner Auto Transport?
Yes, look into Montway Auto Transport and Sherpa Auto Transport. They offer good rates and service.
Are there any positive customer testimonials for Roadrunner Auto Transport?
Indeed, some are happy with their service. They liked Roadrunner Auto Transport’s fair prices and how they treat cars during shipping.
Should I consider Roadrunner Auto Transport as a car shipping provider?
They are a valid choice with good prices. Yet, it’s wise to check all reviews and options first.